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Contact Academic Media

For contact information, help, tips and tricks look no further. Call us, email us or message us.

  • 1300 726 445
  • in**@***************om.au
  • www.academicmedia.com.au
  • Open: 8:30am - 5:30pm

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Read through our Frequently Asked Questions

Sometimes you can find the answer you need by going through our FAQs.

When will my products arrive?

Your products delivery date will be taken into account when we set dates within your order form for your products. We will set your dispatch date, calculate any additional transit time, and then add a little extra time to ensure your items are delivered on or before the date that you need to receive your products.

What happens if I don’t have a date in mind?
We will ask you to set a date that you know you will need them by. If you have more time, we will be able to re-schedule production to meet your new timelines.

Need something quick?
Sometimes we will be able to accommodate a cirtain number of last minute requests which require faster turnaround times due to unforeseen circumstances. We encourage you to send us a message here to see if we will be able to fit in your request as we do take on a number of quick requests per printing cycle.

How much do your products generally cost?

Your products cost are mostly dependent on the quantity of products that you are ordering and some of the finer specifications that your products require. If you know the rough quantity you have in mind, we will be able to provide a quick estimate so you have a rough ballpark figure. Feel free to let us know by messaging us here.

What happens if I find a better quote?

Please let us know by messaging us here. Sometimes we can beat it and sometimes we’ll let you know if your paying a little too much, or if you can save a few hundred dollars more.

It’s hard comparing quotes. Can you quote on specific specifications?

Yes we can! We find that most terminology used by other products providers use industry jargon that the average person can not understand, making it very confusing and a nightmare to compare like for like products. Feel free to use our Jargon Glossary over here, and let us know if you would just like a fair quote here.

What product options do you have?

We know that each product order is a little different, and no two product orders are the same, which is why we go by the saying: if you can think it, we probably can do it. We try and list most of the common options on our website here, however if there is something in particular you need, please message us here.

I need my products to be exactly the same as last year. Can you do it?

Yes and No. In most cases the answer will be yes, but there are some things we just can’t do, and will be happy pointing you in the right direction. Please message us here to find out.

I can’t find the options I want anywhere. Can you do it?

Most likely. We aren't enough to say no to everything, and we aren't small enough that we can’t punch above our weight. Where in-between, which means we have our product lines, but also do the occasional once off product here and there. Message us here to find out if we can personalise your products here.

Do you have any product templates available?

If we have product templates, you will be able to find them here.

Do you have samples?

In most cases the answer is yes! Please let us know here if you would like a sample.

Do you have a referral program or some rewards?

Yes we do! Please let us know if you have referred a school, posted something about our products, left a review, provided feedback as to how you used your products and what you thought about it, please get in touch with us here.

What else do you do?

We have products as well as product accessories. Please have a look here and if you can’t find what you're looking for please message us here as we may just not have added it to our website yet.

What is your process like?

It should be as easy as counting to 3.

Find what you're looking for through searching what you like here.

  1. Select your product options.
  2. Call us or send us a message here.

We will then:

Draw up a quote based on the quantity you need and send it to you to see what you think. You can make changes till you're happy with it. If you just want a quote, message us through our only quote option here: Only Quote.

Then we’ll send you through an order form to have signed and sent back, just to check your happy with everything. If your need changes after ordering just send us a message and let us know your changes needed. We’ll always send you though a final proof and let you know details in the lead-up to when we start production, so that you can make some last minute changes should you need too.

We will then produce what you’ve asked for, and stay in touch with you until we’ve heard your feedback on your experience with us. We would like to think that your left smiling and that where worth doing business with again!

Find what your looking for in our Blog

Sometimes you can find the answer you need by going through our blog.

‘BLEED’ EXPLAINED

‘BLEED’ EXPLAINED

WHAT IS A VECTOR FILE?

WHAT IS A VECTOR FILE?

BINDING EDGES

BINDING EDGES

YEARBOOKS – HAVE US DESIGN FOR YOU!

YEARBOOKS – HAVE US DESIGN FOR YOU!

EXPORTING YOUR YEARBOOK USING InDesign

EXPORTING YOUR YEARBOOK USING InDesign

PICKING THE PERFECT PHOTO

PICKING THE PERFECT PHOTO

CUSTOM CONTENT IDEAS FOR YOUR SCHOOL DIARIES

CUSTOM CONTENT IDEAS FOR YOUR SCHOOL DIARIES

YEAR 12 GRADUATION GIFT IDEAS

YEAR 12 GRADUATION GIFT IDEAS

YEAR 6 GRADUATION GIFT IDEAS

YEAR 6 GRADUATION GIFT IDEAS

IMPORTING PAGES from CANVA into PICABOO

IMPORTING PAGES from CANVA into PICABOO

CONTENTS PAGES AND PAGE NUMBERING WITH CANVA

CONTENTS PAGES AND PAGE NUMBERING WITH CANVA

COLLABORATING ON A YEARBOOK IN CANVA

COLLABORATING ON A YEARBOOK IN CANVA

SETTING UP MARGINS AND BLEED IN CANVA

SETTING UP MARGINS AND BLEED IN CANVA

EXPORTING YOUR PDF FROM CANVA

EXPORTING YOUR PDF FROM CANVA

UNDERSTANDING DECORATION METHODS

UNDERSTANDING DECORATION METHODS

PROMOTIONAL PRODUCT IDEAS

PROMOTIONAL PRODUCT IDEAS

YEARBOOK CONTENT IDEAS

YEARBOOK CONTENT IDEAS

FINALISING AND PROOFING YOUR PICABOO YEARBOOK

FINALISING AND PROOFING YOUR PICABOO YEARBOOK

PAGE ALIGNMENT AND PAGE NUMBERING

PAGE ALIGNMENT AND PAGE NUMBERING

PICABOO vs CANVA

PICABOO vs CANVA

UNDERSTANDING BLEED, TRIM AND CROP MARKS

UNDERSTANDING BLEED, TRIM AND CROP MARKS

SHARING LARGE FILES VIA WeTransfer

SHARING LARGE FILES VIA WeTransfer

SHARING LARGE FILES VIA Google Drive

SHARING LARGE FILES VIA Google Drive

SHARING LARGE FILES VIA OneDrive

SHARING LARGE FILES VIA OneDrive

HOW TO VIEW TRIM AND BLEED MARKS IN ADOBE ACROBAT READER

HOW TO VIEW TRIM AND BLEED MARKS IN ADOBE ACROBAT READER

THINGS TO KNOW BEFORE YOU START USING CANVA FOR A YEARBOOK

THINGS TO KNOW BEFORE YOU START USING CANVA FOR A YEARBOOK

LOCATE US

We are an Australian owned company based in Australia servicing schools Australia-wide.

Australia

1300 726 445 or +61 2 9213 3780

17/21 Bowden St, Alexandria NSW 2015.

in**@***************om.au

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